Refund and cancellation policy

In short: paid plans are paid in advance for 30 days and never renew by themselves, so there is nothing to cancel and no hidden charge. If something goes wrong with a payment, or a plan is not right for you, ask within 7 days and we will make it right. The details are below.

1. How paid plans work

You pay by UPI for a plan (Starter, Pro or Agency). Each payment adds 30 days of that plan. The price is shown on the Upgrade page before you pay.
Plans do not renew automatically. We never keep your card or bank details, and we never charge you again unless you choose to pay again.
You can stop at any time by simply not paying again. When your paid period ends (plus a short grace period of about 3 days), your account moves back to the Free plan. Your reports and data stay in your account.
If you pay again before your plan ends, the new 30 days are added to the time you have left.

2. When we refund in full

We refund the full amount if:

you paid twice for the same plan or period by mistake;
you were charged a different amount from the price shown on the Upgrade page;
you paid and sent us the reference number, but we could not switch your plan on within a reasonable time (about 3 working days) and you still want a refund; or
a fault on our side stopped the paid features from working for most of your paid period and we could not fix it.

3. The 7-day rule

If you tell us within 7 days of your payment that the plan is not right for you, we will refund it, as long as you have not used more than about a quarter of your plan limits (for example, searches, AI copies or analyses) in that time. This lets you try a paid plan without worry.

4. When we do not refund

After the 7 days, unless one of the reasons in section 2 applies.
For the unused part of a plan you have already used for most of its limits or most of its days.
If your account was suspended or closed for breaking the Terms.
Because a result did not match your hopes. Scores, keyword ideas and plans are estimates, and nobody can promise a ranking, traffic or sales (see the disclaimer).

5. How to ask for a refund

Use the Contact page or email contact@adspendo.com from the email address of your account. Please include:

the plan and amount you paid, and the date;
the UPI reference number (UTR) from your payment app, ideally with a screenshot; and
a line on what went wrong or why you want a refund.

We reply within about 3 working days. We may ask a question or two so we can check the payment against our bank record.

6. How and when we pay refunds

Refunds go back to the same UPI ID or bank account the payment came from. We cannot refund to a different account.
Once a refund is approved we send it within about 7 working days. Your bank may take a little longer to show it.
If a refund is paid, the paid plan for that payment ends and your account moves back to Free.

7. The free scan and Free plan

The free website scan and the Free plan cost nothing, so there is nothing to refund.

8. Your legal rights, changes and contact

This policy does not limit any rights you have under consumer law. If we change it, the version on this page applies to payments made after the change. Questions about this policy: Contact.